Services

Senator Lieberman's Constituent Service Center offers help in the following areas:

• Child Support
• Consumer Protection
• Deportation
• Doing Business with the Federal Government
• Emergency Preparedness
• Environment
• Federal Jobs
• Federal Publications
• Heating Costs
• Housing
• Identity Theft
• Immigration
• Insurance
• Int'l Adoption
• Legal Issues
• Local Government
• Medicare
• Medicare--Part D Rx Program
• Military/Veterans
• Pensions
• Postal Service
• Small Business
• Social Security
• State Government
• Student Financial Aid
• Taxes
• Transportation
• Troops
• Worker's Comp

U.S. POstal Service

Senator Lieberman's Constituent Service Center regularly receives the following questions regarding the postal system. If your question is not answered here, please send an email so that his staff may address your concern.

• Whom should I contact about concerns with the U.S. Postal Service?
• Where can I get information on domestic or foreign postage information?
• Can I get mail delivery to my door or "curbside delivery"?
• I am a Postal employee with a job-related complaint. Where can I go for help?
• Can Senator Lieberman assist me in resolving my Postal Service complaint?
• What do I need to provide for the Constituent Service Center to help me with my Postal Service problem?

Q: Who should I contact about concerns with the U.S. Postal Service?

For most issues, you should consult the blue pages of your local phone book to identify your local post office and speak to the Postmaster or Officer in Charge to discuss concerns. You may also wish to contact the Consumer Affairs Office of the Connecticut District of the Postal Service at (860) 610-3126 or visit the Postal Service website.

Q: Where can I get information on domestic or foreign postage information?

This information can be found here on the Postal Service's web site.

Q: Can I get mail delivery to my door or "curbside delivery"?

A number of regulations govern the type of mail service available to a home. Carrier routes are engineered to maximize the number of delivery points for letter carriers as they walk or drive their route, so the construction of a new home or new development may require a re-examination of one or more carrier routes. Other factors, including the condition of roads, the amount of ongoing construction, and population density also play a critical role in determining what type of delivery service is available to a home. You should consult the blue pages of your local phone book to identify your local post office and speak to the Postmaster or Officer in Charge to determine your delivery eligibility.

Q: I am a Postal employee with a job-related complaint. Where can I go for help?

As a member of a union, you should contact your shop steward or union representative to pursue a resolution to any workplace-related issues affecting you as an employee. Because information regarding employees is held in the strictest confidence by the U.S. Postal Service, the Constituent Service Center is unable to advocate for you as effectively as your union representative.

If you are pursuing a workers' compensation issue, please visit our Workers' Compensation FAQ.

Q: Can Senator Lieberman assist me in resolving my Postal Service complaint?

While Senator Lieberman cannot guarantee the outcome of any consumer request or the resolution of any consumer complaint, the Constituent Service Center will be happy to review your issue to provide advice and assistance wherever possible.

If you are a postal employee, the Constituent Service Center can refer your complaint to the USPS Human Resources Office but, due to the presence of collective bargaining (union) agreements, it does not provide the best avenue for resolution of individual workplace issues.

Q: What do I need to provide for the Constituent Service Center to help me with my Postal Service problem?

Send us an email. In plain language, please let the Constituent Service Center know:

1) the problems you have encountered,
2) whom you have already contacted to try to resolve the problem, and
3) what responses you have received.

In certain cases, the Constituent Service Center may require receipts, copies of correspondence, copies of envelopes, or additional documentation. A staff member will contact you as soon as possible if additional material or information is required.

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